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Customer Relations Training courses customer relations seminars

Business - Business Operations

Customer Relation Training, Client Retention

For more information about customer and client relations courses please click on the course titles or the vendor names below.

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Title Provider Media Primary Office Language Get Info
Delivering Quality Customer ServiceSkill Masters TrainingOnsite
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Professional customer service has been identified as a key success factor for organizations of all sizes. This workshop covers such topics as customer expectations, successful service techniques, and handling complaints/angry customers.
Key Opinion Leader Development TrainingEMS AssociatesOnsiteUSAEnglish
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Utilze a systematic process to develop and maintain an active relationship with key opinion leaders (KOL) in your field. Create KOL lists and determine internal contact process decisions.
"CUSTOMER SERVICE SKILLS WORKSHOP"Fathom Corporate TrainingPublic & Onsite
Schedule,Activity Based Training
USAEnglish
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This Customer Service Skills workshop gives participants new insight into specific customer behavioral styles. It teaches students to address both the personal and process needs of the internal and external client.
1 day Course - Customer ServiceAlliance Training and ConsultingOnsite,Activity Based Training,ExperientialUSAEnglish
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Learn positive communications skills to deal effectively with the most demanding customers and difficult situations. Take proactive approaches to communicate policy to create an environment for public satisfaction.
Employee retentionEmployee Performance StrategiesOnsiteUSAEnglish
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Brainfood for Better BusinessJEDlet.comInternet Based TrainingCanadaEnglish
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Equipping for a Presentation
Killer Customer ServiceRCC AssociatesOnsite,Public & Onsite,Teleclass/WebinarUSAEnglish
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What do customers want? Why do they leave? This interactive program shares the latest research & how to effectively handle the most common customer issues.
Business Alignment Workshop (TM)The Summit GroupOnsite,Blended Learning,Teleclass/WebinarUSAEnglish
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BAW is a best practice designed to strengthen the relationships with your top customers and align all account activities around your customer’s highest priorities.
Attitudes and Action: The Cornerstones of Client RetentionBBF AssociatesOnsiteUSAEnglish
Brainfood for Better BusinessJEDlet.comInternet Based TrainingCanadaEnglish
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Conducting Focus Groups with Flair
Hosting Successful Customer VisitsBBF AssociatesOnsiteUSAEnglish
Customer Service & Call Center TrainingPHONE PROOnsite,Internet Based TrainingUSAEnglish
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Customized Onsite Classes & Convenient 24/7 Web Seminars - FUN & EFFECTIVE training! Voice tone, call control, etiquette, negative information delivered in a positive way & more! Solid techniques for success in the very next customer interaction!
How to Give Triple A Customer ServiceS. Huffmon SeminarsOnsite,Video Conferencing,Instructor Led Web BasedUSAEnglish
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This program can be presented as a keynote or training. Attendants will learn how to handle difficult customers, and how to give every customer/client top notch service.
Client Contact ManagementDr. Elliott B. Jaffa AssociatesOnsite
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Learn to acquire NEW & REPEAT business & build client loyalty to impact your bottom line. Be your clients' "value-added" expert. Your goal is to get to YES. Learn how to get there with "WOW!"
Customer Service Training ProgramsRichardson Co. Training MediaAll MediaUSAEnglish
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Complete directory of training resources to enable your teams to offer exceptional customer service service and sales support. The Richardson Co. Training Media offers an easy-to-search site & a wide variety of training media from many producers.
“Real Customer ServiceTRANSITIONSeminarsOnsite,Activity Based Training,RetreatUSAEnglish
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What makes good customer service?. What causes bad customer service?. What to do when there is a problem? Does it matter who's to blame for the problem? Customers are the life blood of your business, “REAL Customer Service” keeps the blood flowing.
Customer Service ExcellenceProEdge SkillsOnsite,Print Based CoursewareUSAEnglish
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Customer Service Excellence Four tailored half-day programs. Choose one or all. 1. Customer-Focused Communication & Professionalism 2. Customer-Focused Attitude & Emotional Control 3. Listening So Customers Feel Heard 4. Serving Customers with Style
Creating Executive Alignment (TM)The Summit GroupOnsite,Blended Learning,Teleclass/WebinarUSAEnglish
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CEA is a best practice designed to strengthen the relationships with your executives at the direction of the sales team and align all account activities around your customer’s highest priorities.
Creating Customer LoyaltyBBF AssociatesOnsiteUSAEnglish
Brainfood for Better BusinessJEDlet.comInternet Based TrainingCanadaEnglish
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Attracting Attention to Your Website
World Class Customer ServiceBelding Skills Training & DevelopmentOnsite,Activity Based Training,CoachingCanadaEnglish, French
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Belding's World-Class Customer Service training has won international awards and acclaim for its effectiveness and how well it motivates employees. Each program is customized to your precise needs, and delivered by the best trainers in the business.
World Class Customer ServiceDale Carnegie TrainingActivity Based Training,Onsite,Public & OnsiteUSAEnglish
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World Class Customer Service consists of 6 modules that bring companies the right tools to cultivate valued and lasting customers. These include practices to help employees become good interpreters of what customers want today, and expect tomorrow.
Brainfood for Better BusinessJEDlet.comInternet Based TrainingCanadaEnglish
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"Win-Win" Sales Strategies
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