Customer Relation Training, Client Retention
For more information about customer and client relations courses please click on the course titles or the vendor names below.
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| Title | Provider | Media | Primary Office | Language | Get Info |
|---|---|---|---|---|---|
| Delivering Quality Customer Service | Skill Masters Training | Onsite | Get Info | ||
| Professional customer service has been identified as a key success factor for organizations of all sizes. This workshop covers such topics as customer expectations, successful service techniques, and handling complaints/angry customers. | |||||
| Key Opinion Leader Development Training | EMS Associates | Onsite | USA | English | Get Info |
| Utilze a systematic process to develop and maintain an active relationship with key opinion leaders (KOL) in your field. Create KOL lists and determine internal contact process decisions. | |||||
| "CUSTOMER SERVICE SKILLS WORKSHOP" | Fathom Corporate Training | Public & Onsite Schedule,Activity Based Training | USA | English | Get Info |
| This Customer Service Skills workshop gives participants new insight into specific customer behavioral styles. It teaches students to address both the personal and process needs of the internal and external client. | |||||
| 1 day Course - Customer Service | Alliance Training and Consulting | Onsite,Activity Based Training,Experiential | USA | English | Get Info |
| Learn positive communications skills to deal effectively with the most demanding customers and difficult situations. Take proactive approaches to communicate policy to create an environment for public satisfaction. | |||||
| Employee retention | Employee Performance Strategies | Onsite | USA | English | Get Info |
| Brainfood for Better Business | JEDlet.com | Internet Based Training | Canada | English | Get Info |
| Equipping for a Presentation | |||||
| Killer Customer Service | RCC Associates | Onsite,Public & Onsite,Teleclass/Webinar | USA | English | Get Info |
| What do customers want? Why do they leave? This interactive program shares the latest research & how to effectively handle the most common customer issues. | |||||
| Business Alignment Workshop (TM) | The Summit Group | Onsite,Blended Learning,Teleclass/Webinar | USA | English | Get Info |
| BAW is a best practice designed to strengthen the relationships with your top customers and align all account activities around your customer’s highest priorities. | |||||
| Attitudes and Action: The Cornerstones of Client Retention | BBF Associates | Onsite | USA | English | |
| Brainfood for Better Business | JEDlet.com | Internet Based Training | Canada | English | Get Info |
| Conducting Focus Groups with Flair | |||||
| Hosting Successful Customer Visits | BBF Associates | Onsite | USA | English | |
| Customer Service & Call Center Training | PHONE PRO | Onsite,Internet Based Training | USA | English | Get Info |
| Customized Onsite Classes & Convenient 24/7 Web Seminars - FUN & EFFECTIVE training! Voice tone, call control, etiquette, negative information delivered in a positive way & more! Solid techniques for success in the very next customer interaction! | |||||
| How to Give Triple A Customer Service | S. Huffmon Seminars | Onsite,Video Conferencing,Instructor Led Web Based | USA | English | Get Info |
| This program can be presented as a keynote or training. Attendants will learn how to handle difficult customers, and how to give every customer/client top notch service. | |||||
| Client Contact Management | Dr. Elliott B. Jaffa Associates | Onsite | Get Info | ||
| Learn to acquire NEW & REPEAT business & build client loyalty to impact your bottom line. Be your clients' "value-added" expert. Your goal is to get to YES. Learn how to get there with "WOW!" | |||||
| Customer Service Training Programs | Richardson Co. Training Media | All Media | USA | English | Get Info |
| Complete directory of training resources to enable your teams to offer exceptional customer service service and sales support. The Richardson Co. Training Media offers an easy-to-search site & a wide variety of training media from many producers. | |||||
| “Real Customer Service | TRANSITIONSeminars | Onsite,Activity Based Training,Retreat | USA | English | Get Info |
| What makes good customer service?. What causes bad customer service?. What to do when there is a problem? Does it matter who's to blame for the problem? Customers are the life blood of your business, “REAL Customer Service” keeps the blood flowing. | |||||
| Customer Service Excellence | ProEdge Skills | Onsite,Print Based Courseware | USA | English | Get Info |
| Customer Service Excellence Four tailored half-day programs. Choose one or all. 1. Customer-Focused Communication & Professionalism 2. Customer-Focused Attitude & Emotional Control 3. Listening So Customers Feel Heard 4. Serving Customers with Style | |||||
| Creating Executive Alignment (TM) | The Summit Group | Onsite,Blended Learning,Teleclass/Webinar | USA | English | Get Info |
| CEA is a best practice designed to strengthen the relationships with your executives at the direction of the sales team and align all account activities around your customer’s highest priorities. | |||||
| Creating Customer Loyalty | BBF Associates | Onsite | USA | English | |
| Brainfood for Better Business | JEDlet.com | Internet Based Training | Canada | English | Get Info |
| Attracting Attention to Your Website | |||||
| World Class Customer Service | Belding Skills Training & Development | Onsite,Activity Based Training,Coaching | Canada | English, French | Get Info |
| Belding's World-Class Customer Service training has won international awards and acclaim for its effectiveness and how well it motivates employees. Each program is customized to your precise needs, and delivered by the best trainers in the business. | |||||
| World Class Customer Service | Dale Carnegie Training | Activity Based Training,Onsite,Public & Onsite | USA | English | Get Info |
| World Class Customer Service consists of 6 modules that bring companies the right tools to cultivate valued and lasting customers. These include practices to help employees become good interpreters of what customers want today, and expect tomorrow. | |||||
| Brainfood for Better Business | JEDlet.com | Internet Based Training | Canada | English | Get Info |
| "Win-Win" Sales Strategies | |||||