Communicating With Difficult People
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| Title | Provider | Media | Primary Office | Language | |
|---|---|---|---|---|---|
| Dealing with Difficult Customers | PHONE PRO | Internet Based Training,Onsite | USA | English | Get
Info |
| Convenient 24/7 Webinars. "Telephone Tyrants", part of our Core Four Webinar Series. Learn to handle difficult and abusive callers. Specific vocabulary formulas, voice tone & more to turn a stressful encounter into a positive interaction. Also onsite. | |||||
| Dealing With Difficult People | Total Training Network | Video,Video Streaming,Internet Based Training | USA | English | Get
Info |
| All TTN courses are video based & available in multiple formats including 100K video streaming, Video CD & Network Video Streaming. Courses can be purchased & delivered online on our On-line LMS or are available in a S.C.O.R.M. format for nearly any L.M.S. | |||||
| Difficult People | The Guinn Consultancy Group | Teleclass/Webinar,Onsite,Multimedia | USA | English | Get
Info |
| Delivered as webinar or seminar. Assess influence and focus on both decision making and adverse consensus. Includes learning exercises and real-world examples. | |||||
| ONLINE TRAINING - Social Styles - Understanding and Managing Behavioral Differences | Ron Morris Seminars | Internet Based Training,Instructor Led Web Based,Onsite | Canada | English | Get
Info |
| After completing this course participants will be able to: -Understand different behaviors and how others view them -Understand why some relationships are more productive than others - Determine their own SOCIAL STYLE based on a self- assessment | |||||